As Elonky, we attach great importance to the privacy and protection of our users' personal data. This policy on privacy and protection of personal data has been prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK) in force in Turkey, the General Data Protection Regulation (GDPR) in the European Union, and other international legal regulations. We aim to provide you with transparent information about how we collect, use, store, and protect your personal data so that you can use the Elonky platform safely.

As Elonky, we may collect the following personal data when you use the services we provide:

• Identity Information Name, surname, gender, date of birth, ID number.
• Contact Information E-mail address, telephone number, delivery address.
• Payment Information Credit card information, bank account information, payment history.
• Account Information Username, password, security questions.
• Legal Information Mandatory legal information such as billing and tax information.
• Technical Data IP address, browser type, cookie information, and usage data on the site.
• Marketing Data Your preferences, your permissions for promotions and marketing communications.

Elonky collects personal data in the following ways:

• Direct User Inputs Information coming directly from the user such as registration process, product order, payment information.
• Automatically Collected Data Information collected through cookies and other tracking technologies during website and application use.
• Data from Third PartiesWhen you log in with your social media accounts or information from business partners.

We may process your personal data for the following purposes:

• Providing our services, creating and managing user accounts.
• To complete your purchases and fulfill your orders.
• Providing customer service and support.
• Conducting our marketing activities (subject to your consent).
• To fulfill our legal obligations.
• For security purposes and to prevent fraud.

We do not share your personal data with third parties except as set out below:

• Business Partners Business partners required for the provision of the Services (e.g. payment service providers, logistics service providers).
• Legal Obligations With government agencies as required by court orders or legal obligations.
• Service Providers Technical and operational service providers providing data processing services.

Your personal data will be stored in accordance with the relevant legal obligations. Unless there is a legal obligation, your personal data will only be stored for as long as necessary and then deleted.

Elonky uses the best security technologies in the industry to ensure the privacy and security of your personal data. Sensitive data, such as your credit card information, is protected by the secure SSL protocol. In addition, regular security scans and encryption methods are used to prevent unauthorized access to personal data.

Within the framework of KVKK No. 6698, users have the following rights:

• Learn whether personal data is being processed.
• Request information if personal data has been processed.
• To learn the purpose of processing personal data and whether they are used for their intended purpose.
• To know the third parties to whom personal data are transferred domestically or abroad.
• To request correction of personal data in case of incomplete or incorrect processing.
• Request deletion or destruction of personal data.
• Request notification of the corrected, deleted, or destroyed data to third parties.
• To object to the occurrence of a result to the detriment of the person by analyzing the processed data exclusively through automated systems.
• In case of damage due to unlawful processing of personal data, to demand compensation for the damage.

You can contact us to exercise these rights.

Elonky uses cookies to improve user experience and analyze site traffic. Cookies collect your personal data and are used to provide you with better service. You can manage your cookie preferences through Cookie Preferences on the site. For detailed information, you can check our Cookie Policy.

We may make updates to our Personal Data Protection Policy from time to time. We will announce these updates on our website. Changes made to the Policy will be effective from the date of publication.

You can send us any questions, suggestions, or complaints regarding privacy and protection of personal data:

• Mail: system@elonky.com
• Mimarsinan OSB, Mimar Sinan Organized Industrial Zone Directorate, 1st Cd. No:16, 38650 Melikgazi/Kayseri