Privacy Policy

As Elonky, we consider protecting your privacy not only a legal obligation but also a fundamental responsibility towards our users. This Privacy Policy is prepared to clearly, understandably, and transparently explain how your personal data is collected, used, shared with whom, and protected within the scope of the website and all other digital services offered by Elonky.

Elonky is a global e-commerce platform. Through this platform, buyers and sellers come together and conduct transactions directly with each other. Therefore, Elonky is not only a service provider but may also take on different roles in data processing processes.

For example:

• In some cases, Elonky acts as the data controller for your personal data.
• In some cases, it only acts as an intermediary service provider or data processor.
• Sellers selling on the platform may be independent data controllers in some cases.

This structure is a natural consequence of the marketplace model.

By using the Platform, you declare that you have read, understood, and accepted this Privacy Policy and the practices described herein.

The main purpose of using the data we collect is to operate the Elonky platform in a secure, efficient, and user-friendly manner.

• Service Provision and Operational Activities: Processing orders, receiving payments, providing shipping and delivery, offering customer support.
• Account Management: Verifying your account, login processes, password resets, managing store settings.
• Personalization and Development: Recommending products and content that may interest you, improving search and visibility algorithms.
• Marketing and Analysis: Sending marketing communications based on your preferences (if you have given permission), analyzing and improving service usage.
• Security and Fraud Prevention: Detecting fraud, preventing fake accounts, and preventing violations of our Terms of Use.
• Legal Obligations: Fulfilling obligations such as tax, financial reporting, sanctions, and import-export regulations.

Our data processing purposes are based on our legitimate interests, the performance of a contract, legal obligations, or your explicit consent.

Elonky shares user data with third parties only when necessary and within certain limits.

Elonky may share personal data with the following parties in a limited manner:

• Between Sellers and Buyers: The seller and buyer need to access each other's contact information to fulfill the order.
• Service Providers: Third parties such as payment processors, shipping companies, customer service providers, and analytical tool providers.
• Corporate Partnerships: In the event of a merger, acquisition, or bankruptcy, data may be transferred with notification to the users.
• Legal Authorities: Data may be shared upon the request of competent authorities or within the scope of legal obligations.

The data processing activities of third parties are subject to their own privacy policies. Elonky takes reasonable technical and administrative measures to prevent unauthorized access or use of personal data.

The security of your personal data is a priority for Elonky. We implement appropriate technical and administrative security measures to protect your data against unauthorized access, loss, misuse, disclosure, or alteration.

In this context:

• data encryption methods,
• access control systems,
• firewalls,
• regular system tests and monitoring mechanisms

are used.

However, data transmissions over the internet cannot be guaranteed to be completely secure. Therefore, users must also take care to ensure their account security.

To protect your account:

• use a strong and unique password,
• do not share your account information with third parties

Elonky may use third-party security and verification services to ensure service security and prevent fraud, spam, and abuse. Within the scope of these services, limited technical data may be shared with relevant service providers, and these data processing activities are subject to the privacy policies of the respective third parties.

Personal data is stored for the following periods:

• Account data: As long as the account is active + 3 years
• Order and transaction data: 10 years
• Customer support records: 3 years
• Marketing data: Until user consent is withdrawn
• Security and system logs: 12 months

At the end of the period, the data is securely deleted or anonymized.

Elonky uses technologies such as cookies, web beacons, and pixel tags on its site and applications. These technologies are used to:

• Provide site functionality,
• Remember your preferences,
• Offer advertising and content personalization,
• Analyze traffic and usage data.

Users can manage cookie preferences via browser settings. In the European Union and some other regions, explicit consent may be requested for non-essential cookies.

Users are responsible for ensuring that the information they provide to the platform is accurate and up to date. It is also the users' responsibility to ensure the security of account information and prevent unauthorized access.

Sellers are obliged to use the buyer data they obtain through the platform solely for the purpose of fulfilling the order. Sharing this data with third parties or using it for different purposes is prohibited.

For your questions regarding the Privacy Policy, you can contact us:

E-mail: [email protected]

Address: Elonky, LLC. 8 The Green Ste D Dover, DE 19901 USA