Secure Payment Processing
All transactions are processed through encrypted channels with PCI DSS compliance.
Transaction Guidelines
Your comprehensive guide to secure transactions on Elonky platform. Learn how we ensure safe, fast, and reliable international trade for handcrafted goods.
How Transactions Work
Our streamlined 5-step process ensures secure and efficient transactions
Browse & Select
Explore our curated selection of handcrafted rugs, home textiles, and decor items from verified suppliers.
Verify Supplier
Check supplier credentials, reviews, and certifications before placing your order.
Secure Payment
Complete payment using our secure payment gateway with buyer protection.
Order Processing
Your order is processed and prepared for international shipping with full tracking.
Quality Assurance
All products undergo quality checks before shipment to ensure standards.
Security & Safety Measures
Multiple layers of protection for your international trade transactions
Supplier Verification
Every supplier undergoes thorough verification including business registration and quality standards.
Buyer Protection Program
Comprehensive protection covering product quality, delivery, and dispute resolution.
Important Guidelines
All purchases are covered by our comprehensive buyer protection program. If you receive a product that doesn't match the description or quality standards, we provide full refund or replacement.
We use industry-standard encryption and secure payment gateways. Your financial information is never stored on our servers and all transactions are PCI DSS compliant.
All international shipments include tracking numbers and insurance. Delivery times may vary based on destination country and customs processing.
In case of any issues, our customer support team is available to help resolve disputes quickly and fairly. Contact us at support@elonky.com for assistance.